KeyKonnect records and reviews every call your leasing team takes, then sends you one clear report every Monday morning: how each agent is doing, what prospects are asking for, and anything that needs your attention.
Nothing to install. Nothing changes for your agents.
Two weeks of your own calls, reviewed. No cost, no commitment.
A 40-second call that sounds perfectly friendly. It also has a compliance problem, an unanswered question, and no next step. Nobody would catch any of it unless they happened to listen.
Every call is reviewed the same way, so you can see what's working as clearly as what needs work.
How each agent handles the fundamentals, with real call examples instead of generalizations.
What people calling about your buildings are asking about, asking for, and objecting to.
Flagged for you, so nothing important waits until Monday.
Mystery shopping is useful for seeing how a property looks when someone walks in. But a handful of staged calls, reported days or weeks later, can't tell you what your team said on the other few hundred calls that month.
Keep the shopper for curb appeal. Let PULSE handle everything said on the phone.
| What is compared | Mystery shop | PULSE |
|---|---|---|
| Calls reviewed | A handful of staged calls | Every call, every week |
| Who's calling | A shopper playing a prospect | Your real prospects |
| When you find out | Days or weeks later | Every Monday. Urgent flags the same day. |
| Compliance | Only the scenarios the shopper runs | Every call, every province and territory |
| Who sees it | Whoever ordered it | Everyone you choose, every week |
Vacancy never shows up as a line item, but it's usually the most expensive one. Put in your own numbers.
Filling one unit about 13 days sooner covers a month of KeyKonnect across all your properties.
Vacancy cost is rent not collected. Daily cost uses a 30-day month. KeyKonnect cost uses the per-property rate for your portfolio size.
Your agents record tours from their phone, with the visitor's consent. Each week you get a Tour Report: what prospects asked, what they loved, what made them hesitate, and what your best agents said that turned a maybe into an application.
You know who your strong agents are by feel. PULSE shows you exactly what they do differently, with call examples you can use to coach everyone else, and real examples to show new hires.
You're accountable for occupancy. PULSE gives you and your property manager the same weekly view of what's happening on the phones, so everyone is working from the same information.
Before you hand your leasing line to AI, see what your people do well and where they could use help. The goal isn't to replace your team. It's to make them better.
I've spent more than a decade in sales, much of it in Canadian proptech, working alongside leasing teams from single buildings to national portfolios.
Every operator I worked with had reports for everything except what was said on the calls. They tracked how many calls came in, when, and what happened next. But nobody had hours every week to sit and listen to each agent's calls, even when they meant to.
KeyKonnect is built for Canadian operators and Canadian human rights law, and for people with too many properties to listen to calls one at a time.
We'll set up a KeyKonnect number for one of your properties. Point your leasing calls to it for two weeks, and we'll send you a real PULSE report built from your team's actual calls.
Rather talk first? Book a 30-minute walkthrough